Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One, Nathan, Nick M
Review by TandE
Rated 4 out of 5
by TandE, 5 years agoAfter reading the most recent reviews, I almost didn't install the extension. However, I figured, if I install it and it doesn't work, I'll just remove it. But, if I give it a try and it does work, I've gained a tool that will fit my needs.
I'm happy to say that I installed the extension and it does in fact work. I'm running Firefox 93.0 (64 bit) on a desktop computer that's only a year old with Windows 10 Home for an OS. I downloaded Eno ver. 3.6.1
I will admit, I can see why some may have had difficulties in using the extension. It seems to have an issue with signing in to a Capital One account directly from the Eno extension. However, here's what I found to work for me. I log in to my Capital One account first through the Capital One home page (as I would if I was going to check account transactions for example.) Once I'm signed in, I then click on the Eno extension icon in the upper right hand corner of the Firefox browser. Eno will usually recognize my account at that point. From there, I go to the merchant of choice, navigate to where I would enter my credit card info, click on the Eno icon if it's not already open, then click "Use". Eno guides me through creating a new virtual number like it's supposed to. No issues.
If my Captial One account times out on it's own, Eno is also logged out of my account. This is by design and keeps my account secure. However, attempting to log back in to Eno can be finicky. Here's 2 work-arounds that consistently work for me. Right-click on the Eno icon and select "Manage Extension." Disable Eno by clicking on the little toggle switch. Then re-enable. If that doesn't work, disable Eno again and close the browser. Now re-open browser. Log in to your Capital One account next before enabling Eno. After you're logged in, enable Eno from the Add-ons Manager in Firefox (if the Add-ons Manager tab is not already open, click on the "More" button which is 3 horizontal lines in the upper right corner, then click on "Add-ons and themes").
To reiterate, I have found these 3 basic procedures to be very helpful:
1. Sign in to your Capital One account first before attempting to use Eno.
2. Know how to disable and re-enable Eno. Use as needed.
3. Close browser and then re-start browser as needed.
I also noted that some reviewers expressed difficulty with the Eno extension slowing down internet browsing. I have not experienced that yet. However, disabling the extension can be done easily when it's not needed to speed things up if necessary.
I feel that this extension is worthwhile to try downloading and using. The extension is pretty intuitive. The settings are simple and clear. The extension will walk you through the process of creating a virtual card number in just a couple steps. Eno even automatically adds the card number in the appropriate field on some sites. If it doesn't add it automatically, just left-click the copy icon next to the virtual number and then right-click in the card number field on the merchant site and click "paste."
Another nice feature is that when you create a virtual card number, you can set a time limit on how long that number will be active.
I'm quite happy I took the leap and gave it a try. I don't always like to try new things as there's a learning curve and I often don't feel I have the time. However, dealing with a fraudulent charge on a credit card also takes time (this happened to me recently.) Since the virtual card feature has the potential to protect my main account and physical card number, the little bit of time it takes to use Eno is worth the time it saves in the long run.
I'm happy to say that I installed the extension and it does in fact work. I'm running Firefox 93.0 (64 bit) on a desktop computer that's only a year old with Windows 10 Home for an OS. I downloaded Eno ver. 3.6.1
I will admit, I can see why some may have had difficulties in using the extension. It seems to have an issue with signing in to a Capital One account directly from the Eno extension. However, here's what I found to work for me. I log in to my Capital One account first through the Capital One home page (as I would if I was going to check account transactions for example.) Once I'm signed in, I then click on the Eno extension icon in the upper right hand corner of the Firefox browser. Eno will usually recognize my account at that point. From there, I go to the merchant of choice, navigate to where I would enter my credit card info, click on the Eno icon if it's not already open, then click "Use". Eno guides me through creating a new virtual number like it's supposed to. No issues.
If my Captial One account times out on it's own, Eno is also logged out of my account. This is by design and keeps my account secure. However, attempting to log back in to Eno can be finicky. Here's 2 work-arounds that consistently work for me. Right-click on the Eno icon and select "Manage Extension." Disable Eno by clicking on the little toggle switch. Then re-enable. If that doesn't work, disable Eno again and close the browser. Now re-open browser. Log in to your Capital One account next before enabling Eno. After you're logged in, enable Eno from the Add-ons Manager in Firefox (if the Add-ons Manager tab is not already open, click on the "More" button which is 3 horizontal lines in the upper right corner, then click on "Add-ons and themes").
To reiterate, I have found these 3 basic procedures to be very helpful:
1. Sign in to your Capital One account first before attempting to use Eno.
2. Know how to disable and re-enable Eno. Use as needed.
3. Close browser and then re-start browser as needed.
I also noted that some reviewers expressed difficulty with the Eno extension slowing down internet browsing. I have not experienced that yet. However, disabling the extension can be done easily when it's not needed to speed things up if necessary.
I feel that this extension is worthwhile to try downloading and using. The extension is pretty intuitive. The settings are simple and clear. The extension will walk you through the process of creating a virtual card number in just a couple steps. Eno even automatically adds the card number in the appropriate field on some sites. If it doesn't add it automatically, just left-click the copy icon next to the virtual number and then right-click in the card number field on the merchant site and click "paste."
Another nice feature is that when you create a virtual card number, you can set a time limit on how long that number will be active.
I'm quite happy I took the leap and gave it a try. I don't always like to try new things as there's a learning curve and I often don't feel I have the time. However, dealing with a fraudulent charge on a credit card also takes time (this happened to me recently.) Since the virtual card feature has the potential to protect my main account and physical card number, the little bit of time it takes to use Eno is worth the time it saves in the long run.
727 reviews
- Rated 1 out of 5by Kara, 18 days agoGarbage. Asks to login, then doesn't login. Is this even legit from Capital One or is it something that is just harvesting credentials?
- Rated 1 out of 5by Firefox user 18618284, 24 days agoConstantly freezes on "Checking session" or "Looking for virtual cards" and needs pages to be refreshed upwards of 10 times to use a card. Truly a horrible app.
- Rated 2 out of 5by Firefox user 19995848, a month agoEno used to be really good, but no matter how many times I've uninstalled and reinstalled it over the last year, it almost never works. The extension disregards my request to stay logged in, so every time I try to use it, I need to log in, and then the window just hangs forever on 'checking session.' Just to damage my own sanity, I've left windows open for 30+ minutes, and still, it never logs in. Kind of amazing, honestly.
- Rated 1 out of 5by Firefox user 18388044, 2 months agoTHIS ENO APP FROM CAPITAL ONE REQUIRES ME TO ALLOW THEM TO SEE EVERY WEBSITE I VISIT. I don't want to give that much of my personal data no matter what, and especially to give it to them for free.
- Rated 5 out of 5by Firefox user 14066746, 2 months agoIt works nearly everywhere I have used it, and the copy/paste works on sites where it doesn't work automatically. I moved to Capital One to get virtual cards, and I didn't know how easy it would be to use.
- Rated 5 out of 5by Firefox user 19817627, 4 months ago
- Rated 5 out of 5by Firefox user 19785388, 5 months ago
- Rated 3 out of 5by Alex, 5 months ago
- Rated 1 out of 5by Firefox user 15683290, 6 months ago
- Rated 1 out of 5by Firefox user 19707771, 6 months ago
- Rated 4 out of 5by Firefox user 14739295, 9 months agoWhen Eno works, it's great. Eno doesn't work on every website, e.g. Home Depot. In these cases, you can generate a virtual number on the Cap One website then paste it in to the merchant site.
- Rated 3 out of 5by Firefox user 19413814, a year ago
- Rated 4 out of 5by Firefox user 15119382, a year agoWorks most of the time. Very handy to generate CC and I can shut them off too which has saved me numerous times from unscrupulous vendors
- Rated 5 out of 5by iceui2, a year agothis is not perfect by any means, but no other credit card provider offers this service of being able to use a new virtual card for each merchant. So I'm giving this 5 stars.
- Rated 5 out of 5by Firefox user 19149068, a year ago
- Rated 1 out of 5by Michael Sheldon, a year agoUsed to work, gradually became less and less reliable. works almost never now. Frequently stalls on login, retrieving card, etc. Will offer up a card for certain sites, then reject the transaction for being the wrong site. Finally just uninstalled it.
- Rated 1 out of 5by Recolic Keghart, a year agoSimply doesn't work. Stuck at " I'm checking on your number now "
- Rated 1 out of 5by Firefox user 19101397, a year agoDoes not work. Asks for my phone number then spams the console with unhandled exceptions while it loads indefinitely
- Rated 4 out of 5by Pete, a year ago
- Rated 5 out of 5by Firefox user 14540381, a year ago
- Rated 5 out of 5by Firefox user 19032910, a year ago
- Rated 1 out of 5by Firefox user 19012908, a year ago
- Rated 1 out of 5by Firefox user 19016345, a year agoThis app is janky, and considering how much $$$ CapitalOne has at it's disposal, there no good excuse. It freezes up with every use. You need to keep signing into your Capital One account. And it doesn't auto-populate the newly created card into the online shop. You need to copy and paste it all manually from the CapitalOne website. It has not been updated for A WHOLE YEAR, so who knows if it's secure.