Reviews for Surfshark VPN - Extension — fast & private
Surfshark VPN - Extension — fast & private by Surfshark
310 reviews
- Rated 1 out of 5by Firefox user 13507781, 10 months ago
- Rated 1 out of 5by iordaki iordaki, 10 months agoЭтот кусок фекалий после закрытия крышки ноутбука более не подключается. До сих пор танцы с бубнами решалось. Сегодня уже 2 часа ни черта не помогает.
Developer response
posted 10 months agoЗдравствуйте! Нам очень жаль, что у вас возникли проблемы с подключением после перехода компьютера в спящий режим. Рекомендуем обратиться в нашу службу поддержки по адресу support@surfshark.com или в онлайн-чат на нашем сайте. - Rated 1 out of 5by Firefox user 13982453, 10 months ago
Developer response
posted a year agoЗдравствуйте, спасибо, что обратились к нам. Мы хотели бы выяснить, с какими проблемами вы столкнулись при работе с Surfshark, и выяснить, чем мы можем помочь. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com или присоединитесь к чату на нашем сайте.- Rated 1 out of 5by Firefox user 12919809, a year ago
- Rated 1 out of 5by Brahvim, a year ago
- Rated 1 out of 5by ModiMagic, a year ago
- Rated 1 out of 5by Akihiko, a year agoHopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
Developer response
posted a year agoHi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website. - Rated 1 out of 5by Jason, a year agoI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Developer response
posted a year agoHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Developer response
posted a year agoЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Rated 1 out of 5by Firefox user 19109869, a year agoYou say it’s easy but there are too many hoops to jump through
Developer response
posted a year agoHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Rated 1 out of 5by noname, a year ago
- Rated 1 out of 5by Firefox user 19072432, a year ago
- Rated 1 out of 5by Firefox user 18820090, a year ago
Developer response
posted a year agoHi, we're sorry to hear that you had trouble contacting our customer support team. You can reach them via email at support@surfshark.com or via live chat on our website:
https://support.surfshark.com/hc/en-us- Rated 1 out of 5by BigFries, a year agoDoesn't work properly on firefox nor librewolf.
Whilst the solutions given don't work for me anyway- they lower the general security of the browser...Developer response
posted a year agoHey, sorry to hear you're having trouble with Surfshark on Firefox and Librewolf. Please reach out to us at support@surfshark.com or via live chat on our website so we can investigate your case and offer potential solutions. - Rated 1 out of 5by Firefox user 18976545, a year agoSlows and breaks stuff, refuses to stop or make exceptions. Annoying as hell.
Developer response
posted a year agoHi there. Sorry to hear you're having trouble. Surfshark doesn't block apps or websites, but some sites may not allow VPN connections. Please contact our support team at support@surfshark.com for help regarding these issues. Developer response
posted a year agoПривет! Surfshark — платный сервис, требующий подписки. Если у вас есть вопросы или вам нужна дополнительная помощь, не стесняйтесь обращаться к нам по адресу support@surfshark.com.Developer response
posted a year agoПривет. Surfshark требует регистрации, чтобы обеспечить безопасность и индивидуальный подход к каждому пользователю. Если у вас возникнут вопросы или потребуется дополнительная помощь, обращайтесь к нам по адресу support@surfshark.com.- Rated 1 out of 5by Firefox user 18948864, a year ago
- Rated 1 out of 5by Firefox user 18921185, a year agoHorrible crap hardly works. Ever. Slow, unreliable, buggy. Look elsewhere for a VPN that actually works instead of wasting your time and money on this pile of crap.
Developer response
posted a year agoHi there, we're sorry to hear about your experience. Connection issues can be frustrating, and we want to help. We recommend testing different servers. If that doesn't resolve the issue, please contact our support team at support@surfshark.com so we can assist you further. - Rated 1 out of 5by mobe, a year ago
Developer response
posted a year agoHi there. While we offer a 7-day free trial, Surfshark is a paid service, and users are required to pay a subscription fee after the trial period ends. We’d be happy to help with any other questions you may have — get in touch with us at support@surfshark.com or via live chat on our website.Developer response
posted a year agoПривет, нам жаль слышать, что у вас возникли проблемы. Мы бы с радостью помогли вам с любыми проблемами, которые могут возникнуть у вас с Surfshark. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com, и мы проверим их.Developer response
posted a year ago¡Hola! Surfshark es un servicio de pago; sin embargo, ofrecemos una garantía de reembolso de 30 días para realizar pruebas. Si tienes alguna pregunta, no dudes en contactarnos en support@surfshark.com o a través del chat en vivo de nuestro sitio web.